How can we support you?

Employee Relations Support

People Lens provides expert ER support to help businesses manage workplace challenges and resolve conflicts early, preventing escalation. With access to a specialist as and when needed, businesses can confidently handle employee issues and workplace matters without overstretching internal resources. Our services are available on an ad hoc basis or through a retained monthly plan for ongoing support.

    • Early Conflict Resolution & Informal Conversations – Supporting managers and employees in addressing workplace tensions early, with facilitated discussions to prevent escalation. Formal mediation available through a trained mediator if needed.

    • Managerial ER Support – Equipping managers with the tools and confidence to handle employee relations issues fairly and effectively.

    • Performance & Absence Management – Providing strategies to manage underperformance, long-term sickness, and recurring absences.

    • Conduct & Behavioural Guidance – Advising on handling inappropriate workplace behaviour, breaches of trust, or breaches of company policy or values in a fair and consistent manner

Employee Relations Investigation

People Lens is your trusted partner when workplace issues escalate and formal processes are required to gather facts and assess evidence. We provide impartial, thorough ACAS-aligned investigations across a wide range of employee relations matters. Working within your internal policies, we gather evidence, conduct interviews, and lead formal meetings, ensuring a transparent, fair, and legally compliant process- helping you manage risk and maintain workplace integrity.

    • Grievances & Workplace Conflict – Bullying, harassment, discrimination, unfair treatment, and victimization.

    • Misconduct & Disciplinary Issues – Fraud, theft, dishonesty, gross misconduct, and serious breaches of company policies.

    • Conduct & Behavioural Issues – Inappropriate workplace behaviour, insubordination, minor policy breaches, and breaches of trust.

    • Whistleblowing & Compliance – Reporting of unlawful, unethical, or unsafe workplace practices

Employee Relations Health Check

At People Lens, we understand that employee issues often stem from deeper workplace challenges. Our Employee Relations Health Check takes a proactive, diagnostic approach to uncover potential risks, strengthen policies, and enhance the employee-employer dynamic to prevent issues arising. By assessing workplace culture, identifying early warning signs, and empowering leadership, we help you take steps to foster a positive, productive, and resilient work environment.

    • Workplace Culture & Feedback Surveys – Conduct comprehensive workplace culture surveys, pulse surveys, and feedback mechanisms to assess team dynamics, employee engagement, and identify areas for improvement.

    • ER Analysis & Early Risk Detection – Identify trends in grievances, absenteeism, turnover, and other early warning signs to proactively address potential issues before they escalate into major challenges.

    • Manager Upskilling & Training – Equip leaders with the skills and confidence to handle ER matters effectively, including performance management, conflict resolution, and dispute resolution.

    • Policy & Training Reviews – Ensure company policies are clear, up-to-date, and properly applied, while providing training for managers to ensure consistent application and fair handling of ER issues.

Contact Us

Our bespoke ER service is designed to meet your unique needs.

Contact us to discuss your workplace challenges, and we’ll provide a personalised proposal and quote based on your unique situation.